Admin Services
Do you feel your management/ team’s effective time and energy is getting wasted in doing day-to- day mundane jobs? Do you want your team to focus on vital strategic goals?
The concept of outsourcing admin jobs to an independent entity has already gained popularity. IFBA Solutions virtually supports clients to handle a broad spectrum of non-strategic repetitive functions. We provide customer-friendly, cost-effective, flexible, and process-efficient services through our dedicated team for these services. It enables internal resources of our clients to focus on achieving business objectives, and rely for these services on us.
We offer seamless back end and administrative services that free up your calendar to focus on the bigger things
Customer Care
- Customer service has evolved to become a niche area and a specific task that requires specialized training, tools and technologies. So, outsourcing it provides inputs on customer behavior and provides key data for decision making.
- We provide comprehensive inbound and outbound customer support service, understanding the value of good customer relationships.
- With the use of a trained, certified team and leading technology at IFBA Solutions, we help clients offer a cost-effective way to generate new leads, answer customer queries and help resolve customer issues.
- IFBA Solutions offers a range of customer service surveys customized to their company’s information, customers, and industry’s need, individually tailored as per the need of the client’s business.
HR Communication
- Outsourcing HR services help streamline significant HR activities like compliance, payroll and employee administration. This leads management to focus on profits and other core business activates.
- IFBA Solutions partners to our client’s business success through the transformation and development of its workforce. This is achieved by assessing current talent acquisition strategies as well as employee engagement, development, and career transition processes.
- Our payroll team helps our client to overcome the complexities and risks associated with sourcing, managing, and delivering payroll services. We Streamline client’s business flow and diverge strategically by deploying and integrating payroll outsourcing services.
Vendor Coordination
- An effective vendor coordination we increase the organization’s overall efficiencies throughout the project.
- IFBA Solutions offers vendor service to enhance and improvise the business operations of our clients.
- We help our clients in researching and sourcing vendors, requesting and evaluating quotes, assessing capabilities, negotiating contracts, making payments, and ensuring everything is completed properly.
E- Surveillance Service
- E- Surveillance is important to provide safety to the property, valuables, and staff.
- IFBA Solutions provides e-surveillance services, which let clients monitor every inch of their premise with 24/7 live monitoring.
- Our e-surveillance helps hotel, schools, business houses and warehouses, better supervising their staff. Through real-time monitoring of multiple areas, our clients can make sure that all their staff members are on duty and performing their roles well.
Consultancy
- Inputs on streamlining administrative needs and resource allocation to achieve organization’s goal.
- Consultation to ensure an organization’s capital serves the best interests of the company and advising on a number of issues involving a company’s workforce.
- Advising management on the administration of human resources policies and procedures.
- Guidance regarding current customer care processes and measures to improve them.
Manager
Their fraud prevention audits were unique and extremely effective in reducing system loopholes
